Cookie Policy
Last updated: April 2026
Table of Contents
1. What are Cookies?
Cookies are small text files stored on your device (computer, mobile phone, or tablet) when you visit a website. Cookies allow the website to "remember" your actions and preferences over time, so you don't have to re-enter them every time you return to the site or navigate between pages.
Cookies are used on almost all websites and are an essential tool for the proper operation of websites, improving the browsing experience, and collecting statistical information.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the proper operation of the website and Service. Without them, basic functions such as login, navigation, and security will not work correctly. Your consent is not required for these cookies, as they are necessary for providing the Service.
2.2 Analytics Cookies
These cookies help us understand how visitors use the website — which pages are viewed, how long visitors stay on each page, and where they came from. This information is collected in aggregate and anonymous form and is used to improve the website and Service. We use Google Analytics 4 (GA4) for this purpose.
2.3 Marketing Cookies
These cookies are used to track visitors across websites, in order to display relevant and personalized advertisements. We use Meta Pixel (Facebook) to measure the effectiveness of advertising campaigns and display targeted ads.
3. Specific Cookie List
Essential Cookies
| Cookie Name | Purpose | Expiry | Third Party |
|---|---|---|---|
| sb-access-token | Access token for user authentication (Supabase Auth) | 1 hour | Supabase |
| sb-refresh-token | Refresh token to extend the session | 7 days | Supabase |
| signflow_session | Manages the user session on the website | Session | No |
| signflow_csrf | Protection against CSRF attacks | Session | No |
| cookie_consent | Stores the user's cookie preferences | 12 months | No |
Analytics Cookies
| Cookie Name | Purpose | Expiry | Third Party |
|---|---|---|---|
| _ga | Google Analytics unique identifier to distinguish users | 2 years | |
| _ga_[ID] | Stores GA4 session state | 2 years | |
| _gid | Google Analytics unique identifier to distinguish users (daily) | 24 hours |
Marketing Cookies
| Cookie Name | Purpose | Expiry | Third Party |
|---|---|---|---|
| _fbp | Meta Pixel browser identifier for conversion tracking and targeted advertising | 3 months | Meta (Facebook) |
| _fbc | Stores information about a Facebook ad click that led to the website | 3 months | Meta (Facebook) |
4. Managing Cookies
4.1 Consent Banner
On your first visit to the website, a cookie consent banner will be displayed. Through the banner you can:
- Accept all cookies.
- Reject non-essential cookies.
- Individually select which cookie categories to allow.
You can change your preferences at any time using the "Cookie Settings" button at the bottom of the website.
4.2 Browser Settings
You can also manage and delete cookies through your browser settings:
- Google Chrome: Settings > Privacy and Security > Cookies and site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Privacy, search and services > Cookies
4.3 Specific Opt-Out Tools
- Google Analytics: You can install the Google Analytics Opt-out Browser Add-on.
- Meta Pixel: You can manage your advertising preferences in your Facebook account's privacy settings.
5. Impact of Blocking Cookies
5.1 Blocking Essential Cookies
Blocking essential cookies may cause parts of the Service to not function properly. You may be unable to log in to your account, sign documents, or perform basic actions on the website.
5.2 Blocking Analytics Cookies
Blocking analytics cookies will not affect your browsing experience. However, it will make it harder for us to understand how users navigate the website and improve the Service accordingly.
5.3 Blocking Marketing Cookies
Blocking marketing cookies will not affect your browsing experience. You may still see SignFlow ads on social networks and other websites, but they will not be personalized for you.